Salt Lake City RMA Request Submission

An active contract or warranty status must be established before your repair shipment is processed

Item Information

Service Area

Condition

Return Type

Location/Unit Name

Part Number

Serial Number

Item Description

Product Nomenclature

System Used On Code

System Serial Number

L3Harris Point of Contact

Customer Information

First Name

Last Name

Classified?

Address Line 1

Address Line 2

City

Country

State/Province

Postal Code

Phone

Reference PO

L3Harris Contract

Problem Description/Other Information

Problem Description

Please describe the malfunction and the environmental conditions when the failure occurred, if known. Please note any physical damage that may have contributed to the failure.

** Relevant failure information can greatly improve or reduce repair processing time.

Failure Date

Please select the item that best describes the problem

Does the Unit Power On

Does the Unit Function

Was a substitution/replacement asset used to verify the failure?

Did the substitution asset correct the problem?

Identify Applicable Failure Conditions

Altitude

Ambient Temp (°C)

Unit Temperature (°C)

Weather Condition

Run-Time Prior To Failure

Failure Scenario

Frequency Band

Data Rate

Software Version

Unit Configuration Form

Failure Test

Bench Test

System Test

Substitution

Mission Downtime

Mission Impact

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Shipping directions will be provided when the RMA request is approved.

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